Higher education — preferably in Economics, Finance, or Business Administration;
Minimum 3–4 years of experience in frontline / customer service roles in a bank;
Strong knowledge of banking products and services;
Proven sales skills and experience in premium customer service;
Excellent command of Azerbaijani; fluency in Russian and English is an advantage.

Providing professional advice to clients on banking products: deposits, loans, investments, premium cards;
Building long-term, trust-based relationships with clients through high-quality service;
Actively identifying client needs and offering personalized financial solutions;
Supporting banking operations, ensuring service quality, and resolving issues promptly;
Participating in exclusive bank events to promote and strengthen the premium service image;
Anticipating customer needs and delivering proactive service;
Collaborating with internal departments to provide comprehensive client service.

Job type: Full-time

To apply:
https://docs.google.com/forms/d/1Z4_ouYW8sTl3xgXrNOFs2avFHPFpfAIhJZYuHN8NTEA/edit